Monday, March 23, 2009
Emotional Intelligence
What is your EQ? This post follows up our class discussion on Emotional Inelligence Please review this article entitled "Teaching Emotional Intelligence In The Business School Curriculum" by Frank Bellizzi, Quinnipiac University. Then, check out this self test. Please create a post that makes application to your own emotional intelligence based on this reading, the results of your self test and any other experiences or readings on this subject.. The blog post should share your top two "personal" EQ improvements. What needs to be improved to develop your emotional intelligence? Share with us your personal strategies and/or plans to put them into action. Why might developing a high EQ be important to your long time success? Post due by March 31st.
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The topic Emotional Intelligence has become very recent in Germany. I remember seeing a report on it on TV, reading about it in magazines and I even went to a workshop about EI once. I’d like to improve my emotional intelligence because I want to work together with various cultures. I want to work in a leading position and understand that it is important to deal with conflict, diversity, power, communication and listening.
ReplyDeleteThe problem is that people just assume that everybody is talented in dealing with people or that they learn it eventually. In my workshop I learned that the fact is, that most people in managerial positions don’t learn it. They would be able to run the company/department a lot more efficiently if they were aware of emotions and able of acting on them. This becomes especially important if you work in a big company with many different cultures. Bellizzi pretty much sums it up when he writes: “You have to integrate your technical competency with your emotional intelligence”. In fact, in one of my internships I experienced that emotional intelligence can be even more important than task proficiency. The manager (a woman in her 30s) was in charge of an entire IT department of a big bank. She mainly had to work with male co-workers and completely “had them under control”. With her ability to work with different cultures and empathize with them, she was successful and almost everyone in the company liked her. Most surprisingly, the woman never even went to college.
This being said, I still believe it to be extremely important to be competent in your field of study. Ever since my workshop I have been keeping up on my self-monitoring since that is supposed to help you realize how others perceive you as an individual. According to my snapshot report of the self-test, I scored only an average (117) and I guess I need to work more on that.
So my specific plan for self-monitoring is a detailed flashback each end of the month in focusing on the aspects I did well (for example: I made 3 new friends this month, I concentrated on school and got an A on this test...) and the aspects I did poorly in (for example: I was not motivated for a particular class, I neglected my friends or I still haven’t written an aplication for an internship this summer). I then pick one aspect I would like to improve in over the next month. At the end of the next month I monitor if I have reached that goal (for example: Did I finish this book I’ve been wanting to read, that helps me prepare for job interviews?).
The second EQ improvement for me would be to be comfortable with social interaction and letting others get close to me. I am always fine with talking to random people at a party for example, because they are somewhat anonymous. But once I start to get to know them better, it is hard for me to build a friendship. Whereas I don’t really have a detailled plan for this improvement, I guess I just want to try to be more open and try and let people come close to me. I realize that this is an attitude that I find it extremely hard to change. I’m happy for any tips or tricks you guys could give me.
Upon finishing reading the article, I find that the author makes a tremendous amount of sense in his insistence that self management is an important skill in today’s business environment. It is apparent that a shift has taken place within society wherein emotional intelligence has become a dominant means by which to not only construct a conducive working environment, but allows a means for personal growth. Accordingly, it is important that people take it upon themselves to work on their own emotional IQ therein ensuring that everyone within the classroom, office, and any social context has a personal understanding and stake in making for a better functioning entity.
ReplyDeleteThe author mentioned that in increasing one's emotional IQ, people are able to improve on "personal and interpersonal competence, leadership and supervisory skills, conflict resolution, diversity, and communication skills." It is therefore evident that by gaining a higher emotional IQ people are able to increase the breadth of their professional and personal lives.
When taking the test, I found that many of the questions were a bit tricky and really forced a person to over think the questions often questioning in what situation would this be applicable and how should I answer this? That being said, I scored a 142 on the test putting me in the 99.79 percentile. Despite what appears to be a good score, I know that my emotional IQ could stand to be improved. Accordingly, my two personal improvements would be to better acknowledge my thoughts and feelings and be better at expressing them in a conducive manner. I guess you can say I'm from the old school of thought wherein, at least in the work place, I find that it is important to keep your emotions in check. Though at time this results in a functioning working environment, it can also lead to suppressed emotion and therefore work habits are hampered and productivity diminishes.
In terms of strategies, I think I'll take some of the lessons from the article whereby I would start by coming to better terms with my emotions in a variety of capacities. I would start by expressing smaller issues that would seem unimportant to somewhat develop that skills. I won't dwell on small issues but just get into the habit of better expressing myself. Secondly, I would attempt to create a congenial environment around me so that people would feel more comfortable expressing their own points of view and any emotion they might feel. I would do so be opening issues to large table discussion and facilitating closer working relationships with my coworkers. Working as a lawyer requires for me to interact with various people in a variety of capacities. By improving my emotional IQ, I would be better able to understand my client and help them in whatever they need me for.
I agree tremendously with the author regarding emotional intelligence. When people are in college, the only learn how to solve quantifiable problems, but not managerial problems. Sometimes people forget that their coworkers are more than just coworkers but other people with real problems and families and friends. People just assume that everyone is doing fine and do not take the time to ask if there others how they are. People in the work place definitely need to work on their emotional intelligence.
ReplyDeleteWhen I took the test, the results told me that I had scored above average receiving a 131. This means that I am pretty good at handling social situation and expressing how I feel. Although my score sounds high, however I still believe that I can do better.
One area that I need to improve is that sometimes I am too emotionally involved. When in the office, I sometimes think too much with my heart instead of my head. For example, I intern in the Governor's office, and sometimes a law becomes enacted that I might not personally believe in but I need to help with the process because it is good for the majority. It always bothers me when I have to do this.
Another area that I can improve my emotional intelligence in is being a better leader. Sometimes when I am leading a group, I forget that other people have other tasks and to not give them too many tasks. I need to take more time to put myself in other people's shoes and to see how they are feeling on certain tasks.
Everyone can always improve their emotional intelligence. People need to consider other people's feelings more often. As a result of this, workplaces will become happier and more successful.
I can easily relate to a lot of the situations involving emotional intelligence described by Bellizzi in his article. I think that it is very important and vital to one’s professional career to be able to control one’s emotions in the workplace. While it is not healthy to bottle all of our emotions up it is also not wise to express all of our emotions at work. The key is finding a balance between healthily and appropriately expressing one’s emotions without crossing the line and becoming unprofessional.
ReplyDeleteI scored an average score of 108 on my Emotional IQ test. I wasn’t very surprised by my score because I know that I have a pretty good handle on my emotions. I am a fairly private person and I don’t like to express my emotions a lot in public so I rarely become overemotional in work situations, but I also am not a completely closed off person. The test reinforced what I already knew about what I need to work on. My results stated that I am capable of recognizing and dealing with my emotions in most situations in my own way, but that if I allow myself to open up more and deal with my emotions in a more open manner than I will enrich my life and my relationships.
Opening up to people is the hardest thing for me to do. I have to know someone for a long time before I feel comfortable opening up to them about personal matters. I know that I need to work on allowing myself to be more comfortable around people because if I don’t I may miss out on a lot of valuable relationships because I was afraid to allow myself to be vulnerable. My other EQ goal is to be able to control my emotions. Since I am a private person I do not express my emotions often, especially in public. Although to an outsider I may seem to control my emotions very well, bottling up my emotions often leads to explosions at certain times. When I get angry I get very angry because I have held my feelings in for so long. When I get sad I get very sad. When I get frustrated I get very frustrated. I need to learn to release my emotions at a steady and healthy pace. I cannot continue to bottle them up for a long time and then release them all once.
I am taking Interpersonal Communication this semester and we have learned a lot about how to handle our emotions. The class has led me to realize a lot of my communication and emotional flaws and these flaws can be related to my emotional intelligence. I have realized through Interpersonal that I am a guarded person because of my own insecurities and self doubts. I have also learned that the only way to diminish these problems is to take them on. I have begun to try to put myself out there more emotionally and I have realized that the more I do it the easier it becomes. Hopefully this practice will help me to improve my emotional intelligence in the work place along with my overall emotional intelligence in my every day life.
Frank Bellizza makes a strong argument regarding the importance of one's emotional intelligence and its correlation with success. One's emotions play a crucial role in our individual decision making processes. When put into perspective, the emotions that run through us, in one way or another, alter the decisions we make. By becoming knowledgeable in the area of emotional intelligence, we can target certain emotions and tackle them. With the ability to tackle our emotions and devise tactics to do so, success become more accessible; according to Bellizzi. On many occasions, my emotions tend to act as an impenetrable wall that does not allow me to grow or move forward. Bellizzi claims that our culture has taught us to not disclose emotions, knowing how to act grasp and act upon certain emotion we can utilize them to our advantage.
ReplyDeleteOn the assessment I scored 100. My Emotional IQ should be a lot higher. When I saw the scored I was not to surprised. I am well aware of the fact that I think to much and refuse to disclose and disregard any emotional disturbances. Emotions, although many individuals fail to recognize this, alter our success. If we tackle the our issues, whether they are small or large, the likelihood of it interrupting our success will eventually disperse.
In order to improve my emotional intelligence, I should write more in my journal and learn how to target certain emotions.
After reading the Teaching Emotional Intelligence In The Business School Curriculum article, I realized that it is very important to be in control of your emotions in the workforce. It is not a good idea to keep your emotions held in, but work is not the place to let them all out. By gaining a higher emotional IQ, a person works better at their job.
ReplyDeleteI scored a 128 on my Emotional IQ test and was in the 97% tile. "According to your self-report answers, your emotional intelligence is good. People who score like you do feel that they have little trouble understanding and dealing with their own emotions and those of others. They generally are able to overcome difficulties in their lives and they are able to control their moods in all but the most trying of times. It’s easy for them to motivate themselves to overcome obstacles and reach their goals. In addition, they find social interactions to be quite easy and fulfilling, for several reasons. They are comfortable allowing themselves to get close with others, and feel comfortable being vulnerable enough to establish intimacy. They also report having an easy time offering support to others; this is likely due to an empathetic nature and a clear mind when it comes to offering good advice."
There was really nothing in my Emotional IQ test that said I needed to work on. I do think though that I need to not be as guarded with my emotions and I need to trust people more. I am an empathetic person and my emotions can sometimes get in the way. I hope to work on being more understanding but not get as emotionally involved in situations. I believe that will help me in the work place.
Subscale IQ score: 124
ReplyDeleteSubscale percentile: 95
According to this test, I have “good” emotional intelligence. This score was not much of a surprise, because I have taken similar quizzes before, with my scores ranging from “average” to “excellent” emotional intelligence. My report indicates that I have little trouble understanding and dealing with my own emotions and the emotions of others. In addition, I have an easy time offering support to others, due to my empathetic nature and ability to offer good advice. I honestly would have been surprised if I had scored low on this dimension, because as a Psychology major, being able to understand and relate to the emotions of others is my job!
I believe my score also accurately represented my work ethic. The test reported that it is easy for me to motivate myself to overcome obstacles and reach the difficult goals I have set. I had not thought about the relationship between emotional intelligence and self-motivation before, but after taking the test, I realized that in order to set difficult, yet attainable goals for yourself, you have to have the self-confidence and self-efficacy to believe you can achieve them.
I was also excited to see that my scores reflected the relationships I have with others. The report stated that I find social interactions easy and fulfilling, and that I am comfortable being vulnerable enough to establish intimacy and allow others to get close to me. I feel that I use this aspect of emotional intelligence the most when working as a TCNJ Ambassador, because I have to open myself up to near-total strangers on a daily basis and be friendly enough to make them feel comfortable while visiting the college.
Although I scored fairly well on this test, of course there are areas that I can improve. First, I think I can gain a better self awareness of my own emotions and capabilities. I am a perfectionist, so in addition to setting very high goals for myself, I also always believe I should have done better than I did. Self-confidence and self-esteem are very important parts of emotional intelligence, and I need to learn to take it a little bit easier on myself and believe in my ability to succeed. Secondly, I believe I can learn to manage my own emotions a little bit better. I know that many girls are pretty emotional, and I think I do a good job of keeping my emotions in check most of the time, but sometimes I let my emotions get the best of me. I think experience will be my best teacher in this aspect, so I need to learn to recognize when I am losing control of my emotions and take a step back to evaluate the situation.
I think if I can learn from these two weaknesses and improve upon them, my emotional intelligence will absolutely help me succeed in the workplace. Frank Bellizzi is absolutely right that “business schools are graduating students who are ill-equipped to wrangle with complex, unquantifiable issues, or the stuff of management.” As an Industrial/Organizational Psychology Major, I often work with Business students who do not seem to understand the “psychology” of the workplace. They may have learned all of the formal instruction that they need to direct people, but they have not mastered the ins and outs of the workplace, where the informal interactions between employees is oftentimes what gets the job done. “People skills” have always been recognized as an important part of the business world, and I am glad to see that industry insiders are finally realizing the importance of hiring an emotionally intelligent workforce.
I completely agree with Mr. Bellizzi in that Business schools need to offer emotional intelligence curriculum. Often times in corporate culture, so much emphasis is placed on the bottom line and company goals that everything else falls by the wayside. Having the ability to gauge your own feelings and emotions as well as those around you is very crucial to the success of a business in my opinion. In college business curriculum as well, so much emphasis is placed on the quantitive and technical aspects of the business and not enough is placed on basic interpersonal and intrapersonal communication skills that would also be necessary for the job.
ReplyDeleteOn the test I scored a 127 and 96 on the subscale percentile. According to the report, my emotional intelligence is good and that I have little trouble understanding an dealing with my emotions as well as the emotions of others. I would say that is pretty accurate and I definitely have some room for improvement. The report also said that I have little trouble motivating myself to overcome obstacles and achieve my goals which is definitely something that I pride myself on.
My first improvement that I need to make to improve my EQ score would be becoming more comfortable with daily interactions or small talk. I find that with these types of conversations, I have the most discomfort and unease until the conversation moves along.
The second improvement I need to make to improve my score is being more able to share my emotions with those are close to me. I typically will not open up on the small things that bother me on a daily basis. I tend to keep it within myself and deal with it that way.
In order to improve those aspects of my emotional intelligence, I plan to try and engage in small talk and casual interactions more often to break my discomfort with them. I also plan to try and open up with those that are close with me about the daily things that make me upset or stressed. I feel that if I do that, I will be able to achieve a healthier release and not keep everything to myself.
I feel that developing a higher EQ is crucial for me being that one day, I will be part of corporate America. I will have interactions daily with all types of people from all walks of life as well as people in authority. I believe a higher EQ will be an invaluable trait of mine and will always be with me throughout life. No matter how many technical and quantitative skills I have, I feel that without a great emotional intelligence, those skills are meaningless.
The first time I heard EQ being discussed was in one of my sociology courses. It is usual for people to discuss IQ, but rarely do you hear Emotional IQ being discussed. With that being said, I found the article and self test to be extremely helpful in discovering things about the topic in general, as well as, some things I can personally work on. I assumed I would have a high score on EQ. However, while reading some of the questions I began to think I wasn’t attuned with mine and others emotions. The article discussed a very important aspect for business students. While attending college and majoring in business, students are taught strategies, theories, and applications all related to text book topics of business. Business is very much a group dominated and focused sector of work, most if not all businesses require its employees to complete group projects on a weekly and even daily basis. Business even deals with the issue of when the employee transitioned to become the manager or the director. The question becomes whether the individual will be able to manage the team of employees that will eventually have to answer to them. Bennis and O’Toole states, in Frank Bellizzi’s article, “business schools are graduating students who are ill-equipped to wrangle with complex, unquantifiable issues- in other words, the stuff of management.” BelIizzi’s suggestion of colleges offering self-management courses is a great way to train students to deal with emotions, frustrations, joys and celebrations.
ReplyDeleteAfter completing the 106 questionnaire I scored a 102 which is slightly below average. I was partially shocked, for I thought I would have scored a much higher on the EQ scale. However, there is always room for personal improvement. I am in need of the self-management courses Bellizzi was referring to. The test suggested that people who score like you (me) feel that their ability to understand and deal with their own emotions and those of others is just barely acceptable.
Two things I can work consist of overcoming difficulties and controlling my moods. My mood can change at a drop of the hat. For example, today I have been awake since 7:20am and it is now 1:16am. During certain moments of the day I get spurts of energy but by the end of the day I want to literally crawl into bed and sleep for five days. My face begins to look sad and my smiles are not drawn as easily on my face. Overcoming difficulties is something I have dealt with for some time now. Sometimes I fail at a task or I get embarrassed by an incident and my mind does not forget the event, rather my mind replays the day’s events that turned into a total disaster. Expressing my emotions to friends, family, and God and balancing the energy I exert during the day can help with my personal EQ. I will personally try to be more conscious of my actions around people. I will begin to be more conscious about my personal EQ, for it really does exist for everyone. I can’t not forget what the quiz was able to detect about me. I will try to talk to more people and see how I react to their problems. I will even let them know I am working on developing my EQ and ask them how I could be a better supporter to them when they are feeling hurt or need someone to talk to. I will make an effort in analyzing myself to see whether or not I am balancing the energy I exert daily.
Developing a high EQ is extremely important to any person’s long term success. When you start working for a new employer, you get hired due to your credentials and experience. However, employers are trained and can sense whether someone has a sufficient EQ. Not all people with high IQs get the job. I would assume an employer would hire someone with a high EQ and average IQ than with a person with a low EQ and a high IQ. At the end of the day, it is really not about how much you know about a certain topic, rather it’s how you have conducted yourself in the eyes of the company. The work force in America is greatly focused on group projects and assignments. Understanding how you can work in a group or how you can relate to the other co-workers is essential. Sometimes co-workers have the potential to be your best friend or your worst enemy, depending on whether or not you were able to relate and console them. EQ can even prevent you from losing a job, especially in a recession that we are in. Having a high EQ shows is looked upon with great standard by the higher positioned executives. Overall, EQ is an important function in the lives of many.
Subscale IQ score = 126
ReplyDeleteSubscale percentile = 96
I very much agree with the article of Bellizzi. I commend him for taking the 'real world' approach in realizing that in order to succeed doing anything in life, it is a compilation of various learnings. Not everything can be learned in the classroom. At the same time, just because you are a fantastic student doesn't neccessarily mean you will succeed in the business world.
Hi message equates to being people smart. How best to put your foot forward, and have great self esteem. Your self confidence should not be dependent on approval from anyone..yet at the same time your self confidence should not be at the expense of anyone.
We all need to 'learn' and DO treating others the way we would like to be treated ourselves. At the same time, if we can handle what life throws at us, we are in a better position to offer assistance to others.
And lastly, while we need to be cognizant of who we confide in as friends (woman especially, since there are some lunies out there), if we are honest in out approach, we should be able to read people and always make firends. Again, treat others like you would like to be treated.
I agree with Frank Bellizzi that Business schools need to offer emotional intelligence in the curriculum. He mentioned that, “increasing one's emotional IQ, people are able to improve on "personal and interpersonal competence, leadership and supervisory skills, conflict resolution, diversity, and communication skills." As a Business Marketing Major, I feel that all these skills are absolutely necessary in order to be successful. Working in the business world things are bound to be sometimes a little stressful especially being that you may be the one making decisions for a billion dollar company. The company’s success is achieved through the actions of you and your co-works. Learning emotional intelligence will help us deal with our emotions as well as others, so that we can work together better as a team making the most effective decisions.
ReplyDeleteAccording to the emotional intelligence test my IQ score was 123, ranking in the 95 percentile. It said, “People who score like you do feel that they have little trouble understanding and dealing with their own emotions and those of others. They generally are able to overcome difficulties in their lives and they are able to control their moods in all but the most trying of times. It’s easy for them to motivate themselves to overcome obstacles and reach their goals. In addition, they find social interactions to be quite easy and fulfilling, for several reasons. They are comfortable allowing themselves to get close with others, and feel comfortable being vulnerable enough to establish intimacy. They also report having an easy time offering support to others; this is likely due to an empathetic nature and a clear mind when it comes to offering good advice.” And I couldn’t agree more.
Despite the fact that I scored in the good range, there’s still always room for improvement. I feel that sometimes I do wear my emotions on shelves, but I do try keeping my problems to myself. One thing about me is that I constantly stress. It’s just like second nature to me. I feel that if I’m not stressing, I’m not doing something right. I’m a highly motivated person, because I big dreams and I tend to set goals for myself that is far and beyond what is expected of me.
To improve my emotional IQ score one of my goals is to control my emotions a little bit more. Sometimes I bottle my feelings up and that leads to me having an emotional break down. Honestly, I cry a lot. Especially when I feel like a failed at something. The feeling of failure is the worse; and I tend to be very hard on myself. I need to learn to take failures as lessons learned and ask myself, “What can I have done differently from preventing this from happening”.
Second, I need to take the time out of reflect on my emotions a little bit more. Maybe keeping a diary, writing poetry or something a long those lines would be good for me. That way instead of keeping everything to myself and dealing with it alone, I can write it out and I’ll probably feel a lot better after do that.
This was a very interesting assignment. Emotional intelligence is something that is underrated, and no one really talks about. Needless to say, it is very influential. If someone is not able to control their emotions, every facet of their life will be impacted. I know that if I am having a bad day, I will not perform well in class, and work. The quiz is not something that I really feel is that accurate on finding out our emotional intelligence, because some of the questions are tricky. Also, it is easy to lie and manipule to get a better score. I don't think that people that got the 150's are being very honest with themselves. I received a 97, and was truly honest with every answer that I provided. This was average, and I believe that I have a decent handle on my emotions. I do believe that I can improve.
ReplyDeleteI can improve firstly by controlling my emotions, which is difficult. Breathing exercises help me here, because stress conjures up quickly. I need to recognize what I am feeling, and try to relax.
The second way I can improve my emotional intelligence is through talking with my friends about them. Talking with friends always helps, and this way my emotions will not stay bottled up.
With a minor in management, I understand how important it is to incorporate emotional intelligence into the classroom setting. There are many issues within the business environment that require much more that a textbook knowledge of information. Communication courses better inform students on interpersonal relationships and aid them in dealing with relationships with individuals more than management courses; but management students are not required to take these interpersonal courses. There should be more interpersonal courses available to students that are seeking managerial positions and even those who are not. More focus groups and personal interactions during class time would also increase students’ self awareness and emotional intelligence.
ReplyDeleteI scored a 120 on the emotional intelligence test. This is reflective of the fact that I sometimes do have trouble dealing with and understanding my own emotions and the emotions of others. The test results stated that I was able to control my mood in most circumstances excluding the most difficult of situations. This is one thing I would like to work on. I should be able to control my emotions in any situation and especially in the rough situations. I want to work harder on controlling my levels of anger or frustration and maintaining a calm and direct mentality when dealing with an interpersonal situation.
In addition to this goal I want to be able to reflect on my emotions more easily. I want to have a set time, maybe each day, where I reflect on the emotions that I have created for myself during the day. I should take time to analyze my reactions to certain situations and look for certain things that I can improve upon.
Like Frank Bellizza, I think it is extrememly important to be able to handle one's emotions to have a better social and professional life. One of the lines I think is important to live by is think before you act which goes along with controlling one's emotions. If we don't have self control with out emotions it is very likely that one will over react in a situation and then later regret it. I also think the emotional IQ test is really hard to judge because I think the results will vary depending on the mood you're in when you're taking it. If you're kind of upset and feeling down when taking it, the results will greatly vary if you were taking it in a confident mood. I scored a 97 on the test and that could have a lot to do with the fact that when I was taking it I was really tired and overwhelmed with work. On the other hand, I do have trouble figuring out why I feel the way I do and that is something I really want to work on. I want to know the cause to my emotions so that I can fix it. I also want to be able to better handle my emotions in awkward and tough situations. It is easy for me to get upset and snap at people when I am stressed out and that is definately something I want to work on. Like Vicky, I would also like to have a set time in the day where I can analyze my emotions.
ReplyDeleteFrank Bellizzi's article "Teaching Emotional Intelligence in the Business School Curriculum" made me reflect on just how important emotional strength is in both the business world and the real world alike. If one is not confident in himself, he will not be able to effectively communicate with others. And though knowledge of books will get you far, it's charisma and personality that will ultimately win someone over. Too little attention is being focused these days on the teaching of effective communication- which is directly proportionate to our emotions. Bellizzi says that once our emotions are "recognized and used appropriately [they] can enrich our lives, our relationships, and our performance at work". Meaning, once we can understand what we are feeling and how to appropriately channel that to others, we can harness our own emotions toward success.
ReplyDeleteOn the Emotional Intelligence Test I scored a Subscale IQ of 90 and Subscale Percentile of 27, which is slightly below average. I was expecting to be a little low, but not to that extent. I know I sometimes have difficulties in my confidence levels, and doubt both the accuracy of the work I've done and my success in the future. I also tend to have an 'outer locus of control' so my emotions are greatly affected with what goes on around me, as opposed to me controlling them myself. Lastly, I have trouble putting my feelings into words. I find myself often in a situation where I want to convey my thoughts to someone else but I don't know how to make them understand me.
I could definitely benefit from a class like Bellizzi's. In the field I want to get into (most likely PR or advertising) communication weighs heavily on success or failure. I need to first convince myself I am the strongest and best candidate out there before I can win anybody else over.